University Hospitals System Awards – 2013-16

December 2015

The Medical Intensive Care Unit at UH Case Medical Center continues to set standards for nursing care excellence and evidence-based outcomes by earning a Silver Beacon Award for Excellence®. The MICU was the first UH unit to achieve Beacon status in 2005 and has now earned seven Beacon Awards from the American Association of Critical-Care Nurses.

UH Rainbow Babies & Children’s Hospital is one of only 12 children’s hospitals in the United States, and the only one in Ohio, to earn the Top Children’s Hospital distinction from The Leapfrog Group. This national recognition honors UH Rainbow Babies & Children’s Hospital for its exemplary performance in patient safety and quality initiatives.

UH Geneva Medical Center has achieved Exemplar status for its NICHE (Nurses Improving Care to Healthsystem Elders) program. The Exemplar designation recognizes the hospital’s outstanding dedication to geriatric care and quality initiatives.

Samaritan Home Care, part of our new Ashland-based UH Samaritan Medical Center, was named a national best-practice agency for superior patient satisfaction in 2014. The Patient Satisfaction Award of Distinction, presented by Massachusetts-based consulting group Fazzi Associates, is based on publicly posted home care survey results.

November 2015

Steve Standley, UH Chief Administrative Officer, was recognized for his dedication to collaboration and growth within Cleveland's University Circle by earning the 2015 Joseph D. Pigott University Circle Leadership Award. Through his innovative leadership, Steve has implemented workforce-improvement programs that offer residents of Greater University Circle neighborhoods opportunities to connect to health care careers.

UH Conneaut, Geauga and Geneva medical centers were once again named Top Performers on Key Quality Measures by The Joint Commission. UH Geneva has been recognized as a Top Performer for all five years of the program. UH Geneva also was named a 2015 Press Ganey Guardian of Excellence AwardSM winner. The hospital achieved this distinction by reaching the 95th percentile for each reporting period for the award year for physician engagement.

UH Bedford, Richmond, St. John and Samaritan medical centers, plus Southwest General Health Center, each earned an “A” on the Fall 2015 Hospital Safety Score from The Leapfrog Group. The results are based on 26 measures of hospitals’ success in protecting patients from errors, injuries, accidents, and infections.

UH Rainbow Babies & Children’s Hospital is the nation’s first fully accredited center for diagnosing and treating a genetic disorder that can lead to serious and sometimes permanent damage to lungs, ears, throats and sinuses. As a Primary Ciliary Dyskinesia Foundation Clinical Center, Rainbow will help facilitate research and develop better therapies while serving as a major referral center.

October 2015

UH Case Medical Center has attained Magnet® redesignation as part of the American Nurses Credentialing Center’s Magnet Recognition Program®. Only 422 out of nearly 6,000 U.S. health care organizations have achieved this feat. This voluntary credentialing program recognizes nursing excellence and is the highest honor an organization can receive for professional nursing practice.

Our dedication to environmental stewardship for human health and well-being keeps drawing recognition. UH Case Medical Center earned a Silver Commuter Choice Award from the Northeast Ohio Areawide Coordinating Agency, and both silver- and gold-level E3: Economy-Energy-Environmental Program awards from the Ohio EPA. And Becker’s Hospital Review named UH Ahuja Medical Center one of the 50 Greenest Hospitals in America.

UH Geauga Medical Center Pharmacy Department’s innovative, cost-saving model to educate patients about their medications has earned an American Society of Health System Pharmacists Best Practice Award. The hospital is one of just six Best Practice Award recipients nationwide. Two years of data showed increased patient satisfaction and reduced drug expenditures. We’re expanding this new model across the UH system.

UH Case Medical Center and Southwest General Health Center are among U.S. News & World Report’s Most Connected Hospitals of 2015 – 16. The list includes 126 medical centers in 34 states – less than 3 percent of all hospitals – that met U.S. News standards for digital connectivity and clinical excellence.

September 2015

The 2014 UH Employee Energy Challenge earned a Sustainable Cleveland Award for raising awareness and engagement for energy-conservation actions and savings both at work and home. The 2015 Employee Energy Challenge began Oct. 1 in recognition of Energy Awareness Month. Visit the Greening UH Web page for details.

August 2015

UH Rainbow Babies & Children’s Hospital was recognized for its patient-safety efforts by the Children’s Hospitals’ Solutions for Patient Safety (SPS) Network, a national initiative committed to safe healing environments. SPS named Rainbow its Hospital of the Month for submitting 100 percent of our outcome and process data since 2014, as well as significantly reducing harm from common hospital-acquired conditions.

UH Geneva Medical Center is one of 50 Critical Access Hospitals to Know in the United States, according to Becker’s Hospital Review. Hospitals on the list have demonstrated excellence in caring for patients in rural communities. More than 1,300 critical access hospitals, each with 25 beds or fewer, meet the acute health care needs for patients with limited access to large medical centers.

July 2015

University Hospitals Case Medical Center once again ranked high among America’s Best Hospitals for a wide range of advanced care, according to U.S. News & World Report. Our flagship academic medical center is among the country’s Top 50 in nine specialties as defined by the publication: Cancer; Cardiology & Heart Surgery; Ear, Nose & Throat; Gastroenterology and GI Surgery; Geriatrics; Nephrology; Neurology & Neurosurgery; Orthopaedics; and Urology.

More than 300 UH physicians are recognized in this year’s Top Doctors issue of Cleveland Magazine.

UH’s success in hiring people with disabilities and integrating them into our workforce earned us the top employer honor at a ceremony in Cleveland marking the 25th anniversary of the Americans with Disabilities Act. The recognition comes from the nonprofit Linking Employment, Abilities and Potential, or LEAP. It helps people with disabilities to live and work independently.

UH has been named a 2015 Most Wired Hospital for improving patient care delivery and outcomes through innovative uses of technology. UH is one of 338 hospitals and health systems to earn this distinction, which is one of the most coveted in health care information technology. It recognizes our progress in using IT for clinical integration (UHCare), to engage patients (MyUHCare), and to protect patient data and streamline administrative processes.

June 2015

UH Elyria Medical Center earned the Mission: Lifeline® Gold Receiving Quality Achievement Award from the American Heart Association. The award recognizes specific quality improvement measures for treating patients suffering a severe heart attack. 

Southwest General Health Center and UH Geauga Medical Center each earned a new designation, Target: Stroke Honor Roll Elite, from the American Heart Association/American Stroke Association for consistent high-quality stroke care and outcomes. 

May 2015

UH earned more “A” grades for hospital safety than all other Greater Cleveland health systems combined in the new Hospital Safety Scoring from the Leapfrog Group. Top scores went to UH Case Medical Center; UH Bedford, Geauga and Richmond medical centers; and UH joint-venture hospitals St. John Medical Center and Southwest General Health Center. UH Case Medical Center, UH Geauga and St. John medical centers were honored as “Straight A” hospitals for top grades on every semiannual report card since Leapfrog began scoring in 2012. 

UH Case Medical Center earned more national recognition for highest-quality care this month from U.S. News & World Report. The publication has long recognized our outstanding care for complex conditions. Now it highlights our care quality for some of the most common medical conditions and procedures. Under the publication’s new “common care” methodology, we rank as “high performing” – the best ranking – in four of five evaluated areas: heart bypass surgery, knee replacement, chronic obstructive pulmonary disease and heart failure. No other medical center in our region fared as well. Our other high performers include UH Parma Medical Center (heart failure) and Southwest General Health Center (knee replacement). U.S. News will release its annual Best Hospitals rankings for pediatric and adult care this summer. 

UH Case Medical Center is one of 100 Great Hospitals in America, according to Becker’s Hospital Review, an online trade journal. Becker’s compiles its list based on its own research and other hospital rankings. 

Our system earned eight Environmental Excellence awards from Practice Greenhealth, recognizing our health system’s achievements in environmental-sustainability programs.   

UH Ahuja Medical Center was presented the Beachwood Chamber of Commerce Civic Organization of the Year award this month, recognizing the hospital’s many programs to improve the health of the community, and its commitment to the environment and exceptional patient care. 

April 2015

UH received the Booker T. Washington Award at the annual meeting of The National Minority Quality Forum and the Congressional Black Caucus in Washington on April 20 for our “outstanding contribution to the promotion of wellness in minority communities.” The American Hospital Association nominated UH for this honor in recognition of the innovative ways we create jobs and advance prosperity in the urban neighborhoods around UH Case Medical Center. UH has emerged as a national leader in the “anchor institution” movement, in which hospitals, universities and other permanently anchored civic institutions collaboratively leverage their resources and influence to drive community progress. 

University Hospitals was again named one of our region’s top 50 organizations for diversity and inclusion by the Greater Cleveland Partnership and its Commission on Economic Inclusion. The Partnership, which is our regional chamber of commerce, chooses the Commission 50 each year to honor businesses with the highest combined survey scores for board, senior management, workforce and supplier diversity. 

UH Conneaut Medical Center is the only hospital in Northeast Ohio to receive a top rating of five stars for patient experience, according to the Centers for Medicare & Medicaid Services’ (CMS) new summary rating system. The system is based on patient-survey results across 11 patient-experience metrics. Nationally, CMS awarded the five-star rating to 251 hospitals, which is about 7 percent of all rated hospitals.

The Epilepsy Center at UH Neurological Institute has once again been recognized by the National Association of Epilepsy Centers with a Level IV designation for delivering the highest-level medical and surgical evaluation for patients with complex epilepsy. See one example of how our expertise transforms lives by watching the story of Seattle resident Gayle Waxon, who suffered daily seizures for more than 25 years and is now seizure-free. 

The 2015 class of Crain’s Health Care Heroes includes four UH honorees, who are recognized for their professionalism and spirit, enriching patients’ lives and serving as an inspiration to UH employees, physicians and our entire community:

  • John Morley, Director, UH Case Medical Center: Trustee Category 
  • Brian Butler, RN, retired, Electrophysiology Laboratory: Publisher’s Inspiration Award
  • Jared Rice, Pediatric Respiratory Therapist, UH Rainbow Babies & Children's Hospital: Allied Health Category
  • Marco Costa, MD, PhD, Vice President and Chief Innovation Officer, UH: Innovation All-Star Category

March 2015 

The Case Comprehensive Cancer Center, of which UH Seidman Cancer Center is a cornerstone, was elected to institutional membership in the   National Comprehensive Cancer Network® (NCCN). Our center joins a select group of cancer centers that set the standards for exceptional care, coordinated services and guidelines for patient management. Only 26 of the nation’s 41 comprehensive cancer centers meet NCCN’s rigorous selection criteria. 

UH is one of the 150 Great Places to Work in Healthcare, according to Becker’s Hospital Review. The 2015 list recognizes organizations with excellent benefit packages, positive work environments, wellness initiatives, opportunities for professional development and a commitment to diversity and inclusion. 

St. John Medical Center is one of the nation’s 100 Top Hospitals®, according to Truven Health AnalyticsTM. This honor recognizes hospitals that provide the highest value to their communities based on 11 key measures, including patient care, operational efficiency and financial stability. 

For the third straight year, the Wound Care & Hyperbaric Medicine Center at UH Bedford Medical Center earned recognition for excellent patient outcomes from the nation’s leading wound care management company. 

February 2015

For the second straight year, Training magazine recognized UH as one of the world’s 125 best organizations for employee learning and development. UH ranks No. 20 overall. Training specifically commends Step Up to UH, our job-readiness collaboration with other nonprofits. Step Up to UH trains participants in job and life skills and helps them find jobs at UH and elsewhere. 

UH Case Medical Center is among the 5 percent of hospitals nationally that received a 2015 Distinguished Hospital Award for Clinical ExcellenceTM from Healthgrades. Recognized hospitals had the lowest risk-adjusted mortality and complication rates across 27 common conditions and procedures. 

Six graduate-medical-education residency programs at UH Case Medical Center rank among the top 10 in the Midwest, according to Doximity, the largest online professional network for U.S. physicians. UH specialties ranking among the best include Pediatrics (No. 2), Neurology (tie for No. 5), Dermatology (No. 7), Orthopaedics (No. 7), Internal Medicine (No. 8), and Family Medicine (tie for No. 10). Rankings are based on research conducted by Doximity, with collaboration from U.S. News & World Report.  

December 2014

UH Case Medical Center ranked No. 13 in overall quality and No. 3 in overall safety in a national study that identifies high-performing health organizations committed to improving patient-care excellence. UH improved in four of six domains in the study from the University Healthsystems Consortium, a coalition of nearly 120 academic medical centers. 

UH Harrington Heart & Vascular Institute’s Heart Failure Program at UH Case Medical Center received high praise as a national model during a recertification survey by The Joint Commission. Our successful inpatient and outpatient services are a testament to exceptional collaboration, innovation, and patient focus by the Heart Failure team.

November 2014

Seven hospitals in the UH system have distinguished themselves as “Top Performers on Key Quality Measures”by The Joint Commission:  UH Ahuja, Bedford, Conneaut, Geauga, Geneva and Richmond medical centers, plus joint-venture Southwest General Health Center.

UH Case Medical Center and UH Bedford Medical center have achieved Exemplar status for their NICHE (Nurses Improving Care to Healthsystem Elders) programs. The Exemplar designation is the highest of four NICHE program levels. It recognizes dedication to geriatric care and quality initiatives. 

The Rainbow Safety Squad, a new program launched by the Injury Prevention Center at UH Rainbow Babies & Children’s Hospital, is bringing kid-friendly health and safety messages to students at Northeast Ohio elementary schools. Rainbow educators and performers engage students through experiments, demonstrations and games focusing on bicycling, swimming, physical activity and more. A $250,000 grant from Cliffs Natural Resources funds the program.

UH Elyria Medical Center earned the American College of Cardiology Foundation’s NCDR® ACTION Registry®-Get With The Guidelines™ Platinum Performance Achievement Award for high-risk heart-attack care. UH Elyria is one of only 256 hospitals nationwide to earn the honor.

October 2014

UH Case Medical Center, and UH Ahuja and St. John medical centers have received the American Heart Association/American Stroke Association’s Get With The Guidelines® Stroke Gold Plus Award. Additionally, UH Bedford Medical Center earned the Silver Plus Award. These designations recognize the hospitals for developing specialized treatment protocols and achieving key quality goals for battling stroke, one of the leading causes of death and long-term disability.

UH Case Medical Center, UH Bedford, Geauga and Richmond medical centers, along with UH joint-venture hospitals St. John Medical Center and Southwest General Health Center, were honored with an “A” Hospital Safety Score by the Leapfrog Group. The scores are based on 28 national measures and recognize our hospitals’ leadership in patient safety.

UH has again been recognized as a Leader in LGBT Healthcare Equality by the Human Rights Campaign (HRC) Foundation. HRC is the educational arm of the nation’s largest lesbian, gay, bisexual and transgender organization. UH earned top marks for our commitment to equitable, inclusive care for LGBT patients and their families.  

September 2014

UH Case Medical Center has earned the American Heart Association Get With The Guidelines Gold Plus Award, the AHA’s highest honor for consistently providing outstanding, evidence-based inpatient heart-failure care.  

August 2014

New processes and technologies have dramatically reduced the time and labor needed to issue or re-issue credentials to more than 2,600 UH providers each year. The UH Medical Staff Services and Credentialing Department shortened average credentials-processing time by more than 10 days while improving providers’ satisfaction.  

UH is named one of “100 Accountable Care Organizations to Know” by Becker’s Hospital Review for our progress in developing and growing pediatric, employee and Medicare Shared Savings Program ACOs. The top 100 ACOs are selected from more than 625 operating in the United States based on criteria including number of physicians involved, lives covered, lifespan of the ACO, and variety of payer arrangements.

July 2014

UH Case Medical Center and two of our community hospitals are recognized in this year’s U.S. News & World Report Best Hospitals rankings. As noted earlier, our main campus ranks in the nation’s top 50 in all 12 specialties. St. John Medical Center and UH Geauga Medical Center were recognized nationally for delivering the highest-quality medical and surgical care in the U.S. News & World Report Best Hospitals Metro Area Rankings. St. John is ranked No. 12 among Ohio’s hospitals and is a high-performing hospital in 10 specialties. UH Geauga Medical Center ranks No. 23 in Ohio and is high-performing in six specialties.

UH is once again named a Great Place to Work in Northeast Ohio, receiving the 2014 NorthCoast 99 Award from ERC for the 10th time in addition to a Legacy Award honoring 10 years of recognition. Each year, the regional human-resources association recognizes 99 honorees for maintaining great workplaces that attract, retain and motivate top-performing employees.

UH Rainbow Babies & Children’s Hospital is a 2014 recipient of the Emergency Nurses Association Lantern Award. The award recognizes emergency nurses who exemplify exceptional practice and innovative performance in the core areas of leadership, practice, education, advocacy and research. Our Marcy R. Horvitz Pediatric Emergency Center is one of only 17 nationally recognized honorees this year.  

UH was one of three finalists for the American Hospital Association’s inaugural Equity of Care Award. AHA recognized UH on July 21 for reducing health care disparities and promoting diversity within our leadership and staff.  

Margaret Larkins-Pettigrew, MD, MEd, MPPM, is the new Edgar B. Jackson Jr., MD, Endowed Chair for Clinical Excellence and Diversity at UH Case Medical Center. The Jackson Chair is one of the first in the nation to promote diversity and inclusion among academic faculty. Dr. Larkins-Pettigrew is Head of Global Health Programs in the Division of General Obstetrics & Gynecology at UH MacDonald Women’s Hospital and Associate Professor of Reproductive Biology at Case Western Reserve University School of Medicine.

Francoise Adan, MD, is one of 10 physicians nationally who received the 2014 Service Excellence Award from Healthnetwork Foundation for demonstrating a high level of integrity and compassionate care. Dr. Adan, Medical Director of Connor Integrative Medicine Network at UH, developed an innovative stress management and resilience training (S.M.A.R.T.) program that has resulted in a significant positive health impact among participants. She is the first UH recipient of this distinguished award.

UH Ahuja, Elyria, Geneva and Richmond medical centers were recognized by the Ohio Hospital Association for excellent workplace safety records in 2013. UH Ahuja, Elyria and Richmond medical centers each received a Top Twenty Percent Award from OHA.

UH Case Medical Center was named to the Becker's Hospital Review 2014 list of 100 Hospitals and Health Systems with Great Oncology Programs. 

For the second year in a row, Southwest General Health Center received the American College of Cardiology Foundation’s NCDR® ACTION Registry®-Get With The Guidelines™ Platinum Performance Achievement Award. The award signifies the hospital provides high-risk heart attack care according to ACC/American Heart Association clinical guidelines and recommendations. 

UH Conneaut Medical Center earned NICHE (Nurses Improving Care to Healthsystem Elders) designation by the Hartford Institute for Geriatric Nursing at New York University College of Nursing. This designation indicates UH Conneaut’s commitment to elder-care excellence.

June 2014

University Hospitals Rainbow Babies & Children’s Hospital is once again recognized nationally as one of the best children’s hospitals in U.S. News & World Report’s annual rankings. Rainbow has appeared consistently in the U.S. News rankings for more than two decades and is ranked this year in eight of 10 specialties. Our specialties named among the nation’s top 15 include orthopaedics (No. 9), pulmonology (No. 11) and neonatology (No. 14).

The UH system is one of the 150 Great Places to Work in Healthcare, according to Becker’s Hospital Review. The 2014 list recognizes organizations for offering excellent benefit packages, positive work environments, wellness initiatives, opportunities for professional development, and a commitment to diversity and inclusion.

UH Geneva Medical Center is one of just 18 hospitals nationally to earn the Premier QUEST® Award for High-Value Healthcare for top performance in evidence-based care, mortality, cost of care, harm, patient experience and readmissions. UH Conneaut Medical Center was honored as one of 37 finalists for achieving top performance in five of the six criteria.

UH earned 15 Environmental Excellence awards from Practice Greenhealth, including the prestigious System for Change award. The awards recognize our health system’s achievements in environmental-sustainability programs and improvements during 2013. 

UH Elyria Medical Center earned the American Heart Association’s Mission: Lifeline® Silver Plus Receiving Quality Achievement Award for implementing specific quality-improvement measures for patients who suffer severe heart attacks.

UH Geauga Medical Center received the American Heart Association/American Stroke Association’s Get With The Guidelines® Stroke Gold Plus Achievement Award.  

May 2014

The Ohio Hospital Association is presenting its highest award to Thomas A. Selden, Southwest General Health Center’s President and CEO, at the OHA Annual Meeting on June 10. The Donald A. Newkirk Award recognizes an individual who has made a significant lifetime contribution to the health care field in Ohio. 

The UH system is one of nine health care organizations in the nation – and the only one in northern Ohio – to be named a 2014 Frontline Healthcare Worker Champion. This recognition pays tribute to leading organizations that invest in the skill and career development of their frontline employees.

The Norma N. Chapman Emergency Center at UH Geauga Medical Center has been verified as a Level III trauma center by the American College of Surgeons, demonstrating UH Geauga’s commitment to providing the highest-quality trauma care. 

The United Way of Greater Lorain County awarded its 2013 Community Partnership Award to the Center for Health & Fitness at UH Avon Health Center. The Center for Health & Fitness also received accolades from West Shore Live Well magazine, whose readers named it Best Fitness Center for the eighthstraight year in a Best of the West survey. 

The bariatric surgery program at UH Parma Medical Center was reaccredited as a Center of Excellence by the American College of Surgeons and  American Society for Metabolic and Bariatric Surgery. Since it was established a decade ago, the center has performed more than 1,100 bariatric surgeries and its comprehensive program has helped patients collectively shed more than 55 tons.

St. John Medical Center earned the American Heart Association’s Mission: Lifeline® Silver quality award for implementing specific quality-improvement measures for patients who suffer severe heart attacks.  

April 2014

UH is again the nation’s No. 1 health system for diversity and inclusion, according to the business publication DiversityInc. This is UH’s second straight year at the top of the rankings, announced last week, and our fifth year in a row in the Top 5. The honor reflects UH’s commitment to promoting diversity and inclusion among employees and physicians, and to advancing health care equity. UH was also recognized for creating special opportunities for local and diverse vendors through our supply-chain purchasing. In addition, University Health Consortium, an alliance of 120 academic medical centers, named UH Case Medical Center No. 1 in equity of care for seven straight years. 

St. John Medical Center is one of the nation’s top 10 hospitals for patient safety, according to Consumer Reports. Its May issue includes safety scores for more than 2,500 U.S. hospitals based on a composite score of five key patient-safety measures. 

Becker’s Hospital Review, an online trade journal, named UH Case Medical Center to its 2014 list of 100 Great Hospitals in America, based on extensive research and evaluation of reputable hospital ranking sources.  

Our system was selected by the Ohio Hospital Association’s Environmental Council as the 2014 recipient of the John Chapman Award, recognizing excellence and leadership in initiating or supporting pollution prevention programs.  

March 2014 

UH has earned a place again on the Ethisphere Institute’s list of The World’s Most Ethical Companies. Thousands of for-profit and nonprofit companies around the globe, in nearly 50 sectors, were eligible for this recognition, and only 144 earned it. The achievement honors our dedication to providing compassionate and ethically delivered care of the highest quality, and the forthright ways we conduct ourselves in our business and civic affairs. This is the second time that the UH health system has earned this honor (we did so in 2012). We are among only eight health systems worldwide to be named to this year’s list.

UH Parma Medical Center Skilled Nursing Facility ranked in the top 1 percent statewide in the 2013 Nursing Home Resident Satisfaction Survey, with an overall satisfaction score of 97 percent. Scores are based on interviews conducted by surveyors from the Ohio Department of Aging, who visited and gathered data from more than 950 skilled nursing facilities.

UH Richmond Medical Center received the American Heart Association/American Stroke Association’s Get With The Guidelines® Stroke Gold Plus Achievement Award. This designation recognizes the hospital for achieving nationally accepted standards for delivering the highest-quality stroke care.

UH Conneaut Medical Center earned renewal of its full Chest Pain Accreditation from the Society of Cardiovascular Patient Care. This recognizes the hospital’s expertise in treating patients who arrive with symptoms of a heart attack. 

February 2014

Nearly 300 UH physicians are recognized in this year’s Best Doctors in America® issue of Cleveland Magazine, available this week on newsstands. The magazine spotlights heart care and features several UH physicians affiliated with UH Harrington Heart & Vascular Institute.

UH Elyria Medical Center’s Family Birth Center received an International Board Certified Lactation Consultant Care Award for excellence in lactation care. The recognition highlights the hospital’s efforts to promote, support and protect successful breastfeeding for families through evidence-based practices and staff training. 

January 2014 

The Center for Joint Replacement and Preservation received a Gold Level Beacon Award by the American Association of Critical-Care Nurses for demonstrating continuous improvement in every facet of patient care. Located on Lerner Tower 6 at UH Case Medical Center, the center is one of only three general medical-surgical units in the nation to earn a Beacon Award. 

Three UH hospitals received the highest possible rating from Consumer Reports for excellence in knee-replacement surgery. UH Case Medical Center, UH Parma Medical Center and Southwest General Health Center are among just 128 hospitals nationally – less than 3 percent – that achieved the highest rating in Consumer Reports’ first-ever review of this increasingly important surgical specialty. 

The Breen Breast Health Pavilion at UH Case Medical Center and our Breast Centers at UH Chagrin Highlands and UH Westlake health centers are among America’s Best Breast Centers, according to the National Accreditation Program for Breast Centers. 

December 2013 

UH Rainbow Babies & Children’s Hospital is one of 13 children’s hospitals in the nation – and the only one in northern Ohio – to be named a Top Children’s Hospital by the Leapfrog Group.  

UH Geneva Medical Center was named a 2013 Guardian of Excellence AwardSM winner by Press Ganey Associates, Inc. The award recognizes the hospital’s performance in the 95th percentile for outpatient-surgery patient satisfaction for 12 consecutive months. 

Training magazine recognized UH as one of the world’s 125 best organizations for employee learning and development. Training Top 125 recognition is the most prestigious honor from the learning and development field’s leading publication. Training’s January/February editionranks the list and profiles the honorees. This coveted international award joins national and regional honors we earned earlier this year for our Organizational Development and Leadership efforts.

November 2013

UH Home Care Services has been recognized as a Home Care Elite Top 500 providerby OCS HomeCare and Decision Health. This designation places UH Home Care among the top 5 percent nationally in terms of quality, patient satisfaction and financial performance.  

UH Bedford and Richmond Medical Centers, campuses of UH Regional Hospitals, earned renewals of their full Chest Pain Accreditation from the Society of Cardiovascular Patient Care. These renewals recognize the hospitals’ expertise in treating patients who arrive with symptoms of a heart attack.   

UH Ahuja Medical Center has earned its first designation as a NICHE (Nurses Improving Care for Healthsystem Elders) site by the Hartford Institute for Geriatric Nursing at New York University College of Nursing. Other NICHE-designated UH entities include UH Case Medical Center, UH Bedford, UH Geauga, UH Geneva and UH Richmond medical centers, UH Home Care Services, St. John Medical Center and Southwest General Health Center. 

Southwest General Health Center has been recognized by The Joint Commission as a Top Performer on Key Quality Measures®

The podiatric residency program at UH Richmond Medical Center earned accreditation for a six-year term by the College of Podiatric Medical Education. CPME surveyors praised our training quality and ability to attract the best residents into our program, one of the nation’s largest. 

October 2013

UH Geauga and Geneva medical centers have been recognized by The Joint Commission as Top Performers on Key Quality Measures® for 2013. 

UH Ahuja, UH Case and UH Geauga medical centers, along with UH joint-venture hospitals St. John Medical Center and Southwest General Health Center, were honored with an “A” Hospital Safety Score by the Leapfrog Group. 

St. John Medical Center received the American Heart Association/American Stroke Association Get With The Guidelines® — Stroke Gold Plus Quality Achievement Award for ensuring that stroke treatment follows nationally accepted standards.

UH received the inaugural Opportunities for Ohioans with Disabilities Employer Achievement Award from the Governor’s Council on People with Disabilities.

UH Conneaut Medical Center was named one of the Top 20 Critical Access Hospitals in the nation in a Rural Health Association-sponsored ranking of 1,323 hospitals using HCAHPS measures.  

UH received a Learning In Practice Award from Chief Learning Officer magazine for our accomplishments in delivering targeted employee development programs that bring added value to our organization.

September 2013

University Hospitals, Southwest General Health Center and our prospective merger partner, EMH Healthcare, all were honored as NorthCoast 99 Best Places to Work for 2013. UH also won the prestigious Workforce and Community Impact Award from human-resources organization ERC, which sponsors NorthCoast 99. Inside Business magazine lists the NorthCoast 99 winners, and spotlights UH’s workforce-development initiatives in a feature article. Southwest General CEO Thomas Selden is also interviewed in a separate feature

UH Case Medical Center is one of the 50 Greenest Hospitals in America, according to Becker’s Hospital Review. Learn more about our “Greening UH” efforts in the 2012 Sustainability Progress Report. 

St. John Medical Center earned the Healthgrades Pulmonary Care Excellence Award™ for the second year in a row. This places St. John within the top 10 percent in the nation for pulmonary services. 

August 2013 

UH Ahuja Medical Center received the American Heart Association/American Stroke Association’s Get With The Guidelines® – Stroke Silver Plus Quality Achievement Award for ensuring that stroke patients receive treatment according to nationally accepted standards and recommendations.

UH Bedford, Conneaut, Geneva and Richmond medical centers were recognized by the Ohio Hospital Association for their excellent workplace safety records in 2012 relative to employee lost-time rates. UH Geneva Medical Center earned OHA’s Outstanding Progress Award for reducing its rate of employee injury-related lost days to zero.  

July 2013

UH Case Medical Center has been named to the exclusive Best Hospitals 2013-14 Honor Roll in the U.S. News & World Report “America’s Best Hospitals” rankings. More than 5,000 hospitals nationwide were considered and UH Case Medical Center is one of just 18 to be placed on this year’s Best Hospitals Honor Roll. We rank in the Top 20 in six specialties and once again rank in all 12 methodology-ranked specialties. UH Case Medical Center’s nationally ranked clinical programs this year include Gastroenterology & GI Surgery (No. 13), Cancer (No. 15), Orthopaedics (No. 16), Urology (No. 17), Ear, Nose & Throat (No. 18), Cardiology & Heart Surgery (No. 19), Geriatrics (No. 21), Nephrology (No. 22), Neurology & Neurosurgery (No. 23), Gynecology (No. 24), Diabetes & Endocrinology (No. 26), and Pulmonology (No. 38).

UH received the Team NEO 2013 Economic Development Plus Award for Workforce Development, recognizing our Bridge to the Future program for employees pursuing a college degree or certificate to advance their careers. The Team NEO awards honor organizations that have made creative, significant contributions to economic development in Northeast Ohio. 

UH has earned recognition for the second consecutive year as a “Leader in LGBT Healthcare Equality” by the Human Rights Campaign Foundation, the educational arm of the nation’s largest lesbian, gay, bisexual and transgender organization. UH earned top marks for our systemwide commitment to equitable, inclusive, safe, quality care, and nondiscrimination policies for LGBT patients, their families, employees and vendors. 

St. John Medical Center and Southwest General Health Center have earned the highest honor from the American College of Cardiology National Cardiovascular Data Registry: the ACTION Registry® – Get With The Guidelines™ Platinum Performance Achievement Award. The award recognizes hospitals that achieve rigorous cardiovascular quality goals for eight consecutive quarters.

June 2013

University Hospitals Rainbow Babies & Children’s Hospital once again ranks among the top children’s hospitals in the nation, according to U.S. News & World Report’s annual rankings.

Rainbow ranks in nine of 10 medical specialties and our rankings improved in three areas. Most notably, Rainbow is ranked No. 2 in neonatology and is among the nation’s top 10 children’s hospitals in pulmonology. Our top-five ranking for the care of newborns continues for the sixth straight year.

UH has earned accolades again as a Great Place to Work in Northeast Ohio, receiving the 2013 NorthCoast 99 Award from the Employers Resource Council. ERC evaluates and selects 99 honorees each year for their ability to maintain great workplaces that attract, retain and motivate top-performing employees. This is our ninth time on this prestigious list. UH is also receiving ERC’s special Workplace & Community Award to highlight the impact of our workforce-development initiatives.

UH is the nonprofit winner of the 2012 Best-in-Class Award for Board Diversity from the Greater Cleveland Partnership’s Commission on Economic Inclusion. As the award recipient for the third consecutive year, UH was inducted into the commission’s Hall of Fame. 

UH Rainbow Babies & Children’s Hospital’s Pediatric Intensive Care Unit has earned a Bronze-level Beacon Award for Excellence from the American Association of Critical-Care Nurses. The three-year certification reflects the Rainbow PICU’s outstanding, systematic approach to providing professional nursing care that is effective, research-based and patient-centered.

UH Bedford and Richmond medical centers have been recertified as Accredited Primary Stroke Centers by The Joint Commission. In addition, UH Richmond Medical Center received the American Heart Association/American Stroke Association’s Get With The Guidelines® Stroke Silver Plus Award. It recognizes the hospital for achieving key quality goals for stroke care.

May 2013

UH is one of the 100 Great Places to Work in Healthcare, according to Becker’s Healthcare, publishers of Becker’s Hospital Review and Becker’s ASC Review. Its 2013 list recognizes organizations for offering excellent benefit packages, positive work environments, employee recognition programs and opportunities for professional development. Fostering a positive work environment remains a top strategic priority and we recognize our need for continued improvement. 

UH Geneva and UH Conneaut medical centers earned national accolades for their high-quality, high-value care. UH Geneva Medical Center won the Premier QUEST® Award for High-value Healthcare for achieving top performance across all six criteria: evidence-based care, mortality, cost of care, harm, patient experience and readmissions. Only five of 320 eligible hospitals earned the award. UH Conneaut Medical Center was honored as one of 17 finalists for achieving top performance in at least one of the six criteria. 

Seven UH clinicians and administrators earned recognition at the 2013 YWCA Women of Achievement Awards luncheon on May 6. The YWCA honored Kim Bixenstine, Vice President and Deputy General Counsel, as a Woman of Achievement – its highest honor – for her outstanding leadership qualities, career accomplishments and community commitment. Six other UH physicians and administrators earned Women of Professional Excellence awards.  

April 2013 

DiversityInc named University Hospitals the  HYPERLINK "http://www.diversityinc.com/diversity-management/diversityinc-top-10-hospital-systems/" \o "http://www.diversityinc.com/diversity-management/diversityinc-top-10-hospital-systems/" nation’s No. 1 health system for diversity and inclusion management. This is UH’s fourth straight year among the DiversityInc top five health systems. With diversity as one of our core values, we have strategically planned and worked to diversify our leadership, work force and supplier base and reduce health care disparities. 

UH Conneaut Medical Center earned recognition from the National Rural Hospital Association as one of the nation’s top 20 Critical Access Hospitals for patient satisfaction. 

UH earned 11 Environmental Excellence awards from Practice Greenhealth, including the prestigious System for Change award. The awards recognize our health system’s achievements in sustainability in 2012. 

UH is well represented in this year’s class of Crain’s Health Care Heroes. Six of eight “hero” categories feature UH honorees.  

Jonathan Miller, MD, was honored at an April 17 dedication ceremony for the George R. and Constance P. Lincoln Master Clinician in Memory Loss and Behavioral Outcomes in the UH Neurological Institute. Dr. Miller is the Director of the Functional & Restorative Neurosurgery Center at UH Case Medical Center. A $1.25 million gift from Connie and Russ Lincoln and a $250,000 match from the Humphrey Family Endowment Fund established the master clinician. 

March 2013 

UH Ahuja Medical Center earned Advanced Certification as a Primary Stroke Center from The Joint Commission, in conjunction with the American Heart Association/American Stroke Association. All eligible UH hospitals, including our joint ventures, are now certified as providing patients the highest level of stroke care, led by our Comprehensive Stroke Center at UH Case Medical Center. 

UH Rainbow Babies & Children’s Hospital received one of only two Acute Care Best Practice Awards from the Ohio Patient Safety Institute (OPSI). The award recognizes Rainbow for its innovative evidence-based patient safety practice. OPSI presented the award to Rainbow at the Quality Summit at the Ohio Hospital Association’s annual meeting. 

The UH Harrington Heart & Vascular Institute at UH Concord Health Center has earned three-year accreditation for vascular testing by the Intersocietal Accreditation Commission. 

All UH Breast Health Center locations – Breen Breast Health Pavilion, UH Chagrin Highlands Breast Center, and UH Westlake Breast Center – earned accreditation by the National Accreditation Program for Breast Centers. The accreditation recognizes UH for providing the highest quality breast care featuring a multidisciplinary team approach. 

St. John Medical Center received a Patient Safety Excellence Award from Healthgrades. The award recognizes hospitals for excellence in patient safety, based on data from the Agency for Healthcare Research and Quality patient safety indicators. 

The Bariatric Surgery Center at UH Geauga Medical Center was accredited a Level 2 facility by Bariatric Surgery Center Network Accreditation Program of the American College of Surgeons. The designation recognizes UH Geauga Medical Center for providing optimal care for bariatric patients from the pre-surgery phase through postoperative care. 

The Wound Care & Hyperbaric Medicine Center at UH Bedford Medical Center, a campus of UH Regional Hospitals, earned recognition for its excellent patient outcomes from the world’s leading wound care management company.

The EEG lab at UH Case Medical Center received the highest certified standard that a laboratory can attain: accreditation from the American Board of Registration of Electroencephalographic and Evoked Potential Technologists. UH Case Medical Center’s lab is one of just four accredited labs in Ohio and fewer than 100 labs worldwide. 

February 2013

UH Conneaut Medical Center ranks among the nation’s top acute-care hospitals in patient satisfaction on a new list compiled by Becker’s Hospital Review. Of Conneaut patients who filled out the Hospital Consumer Assessment of Healthcare Providers and Systems survey between April 2011 and March 2012, 86 percent rated the hospital 9 or 10 on a scale of 0-10. Only one other Ohio hospital, and 29 in the country, had a higher percentage of top scores. Satisfaction scores are important factors in new federal reimbursement initiatives.

UH Case Medical Center is the first hospital in Northeast Ohio and the 19th in the nation to earn Comprehensive Stroke Center certification from The Joint Commission. This certification recognizes hospitals that have the expertise to care for the most complex stroke patients by providing vascular neurology, neurosurgery and neurocritical care specialists, advanced imaging capabilities, and state-of-the-art surgical and minimally invasive procedures.

UH had an excellent showing in this year’s Best Doctors in America® issue of Cleveland Magazine, with a record 297 physicians among the group of top doctors. Thirteen are listed in multiple specialties. The issue’s theme is cancer, and features brief profiles on six UH physicians affiliated with UH Seidman Cancer Center:

Donna Plecha, MD, Director, Breast Cancer Imaging 

Steven Waggoner, MD, Division Chief, Gynecological Oncology, UH Case Medical Center 

Robert Gilkeson, MD, Vice Chairman, Research, UH Case Medical Center 

Lyndsay Harris, MD, Director, Breast Cancer Program 

Greg Cooper, MD, Co-Program Leader for Cancer Prevention and Control 

Marcos de Lima, MD, Director, Stem Cell Transplant Program 

UH earned additional recognition as a national leader in economic development and diversity advancement in a case study from the Massachusetts Institute of Technology and the University of Maryland. The report recognizes UH for Vision 2010’s precedent-setting success in engaging local female- and minority-owned businesses, diversifying the building trades, and leveraging our supply-chain spending to create local jobs. 

UH Geauga Medical Center received Chest Pain Center accreditation from the Society of Cardiovascular Patient Care. The accreditation was a collaborative effort by UH Harrington Heart & Vascular Institute and the Emergency Department. It recognizes UH Geauga Medical Center’s expertise in treating patients with symptoms of a heart attack.  

UH Rainbow Babies & Children’s Hospital’s Cleft and Craniofacial Center has been nationally approved as a Cleft Palate and Craniofacial Team by the Commission on Approval of Teams (CAT). CAT-approved teams are the only centers patients are referred to by members of the American Cleft Palate-Craniofacial Association and the national office of the Cleft Palate Foundation. 

January 2013

Our St. John Medical Center colleague, Sister Judith Ann Karam, CSA, has received the 58th annual Humanitarian Award from the Diversity Center of Northeast Ohio. As President and CEO of the Sisters of Charity Health System, she shares UH’s commitment to diversity and fosters inclusion at our joint-venture hospital. The award honors outstanding dedication to diversity and community service.  

Special Notes about Beacon Awards at UH (designated for a three-year period beginning in 2012):

UH Case Medical Center’s Neuroscience Intensive Care Unit (ICU) achieved the gold Beacon Award for Excellence from the American Association of Critical-Care Nurses, and the Surgical ICU earned the silver designation. All four adult ICUs at UH Case Medical Center, including the Cardiac ICU (silver) and Medical ICU (silver), are now designated Beacon Award Units. Additionally, the ICU at UH Geauga Medical Center has achieved the silver Beacon Award designation. The three-year designation recognizes hospital units that employ evidence-based nursing practices to improve patient outcomes. 

The Center for Joint Replacement and Preservation received a Gold Level Beacon Award by the American Association of Critical-Care Nurses for demonstrating continuous improvement in every facet of patient care. Located on Lerner Tower 6 at UH Case Medical Center, the center is one of only three general medical-surgical units in the nation to earn a Beacon Award.